The integration with Connex Caribe, the Cancun-based inbound travel agency offering services in Mexico, especially in beach destinations and the country’s capital, is now ready for our clients.
The operator works directly with accounts in Europe “to whom we offer our services -they say-including net hotel rates, airport transfers, excursions and private and shared tours. We are an inbound and work on a B2B basis only, giving accounts access to our inventory via private channels only“. The new connectivity available to hotels connected to Dingus recalls that it does not work with bed banks and that “we are looking to optimise our direct contracts with technology“.
Connex Caribe defines itself as “a small/medium sized company that works with small and medium sized agencies focused on the luxury client. We personally attend to each request and specialise in customer service, providing a tailor-made service, as we are not a mass production company”.
Where do guests arrive at your hotel with Connex Caribe?
In almost 30 years of operation they have specialised in the European market, with a special focus on the UK, although they have new clients in countries such as Bulgaria, Czech Republic and Croatia.
What are the hotel contracting destinations?
The main destination is Mexico, although they are also selling in the Dominican Republic.
What does the integration with Dingus® bring to Connex Caribe?
“We have been looking for a long time to make the leap to the necessary technology to be able to eliminate all the manual work that has cost us more and more sales, and we have found this solution with Dingus®. In addition, Dingus® has already connected many of our partners, which will make the collaboration immediate”.
Connectivities are an essential and strategic part of Dingus®
We are dedicated to each of them in an intensive way, ensuring not only that they meet the needs and priorities of our customers, but also that they offer the maximum possible functionality and profitability. As a technological partner of the hotel establishment for commercial management – from availability distribution to reservation management – and taking into account all the technical evolution of the sector, we consider as connectivities from the services added to the web (such as chatbots and sales reinforcement messages), to sales management tools, reservations and collections, through sales and distribution channels.
We have our own integration protocols, something that allows us to adapt to the technical, commercial and operational needs of each sales channel, making the most of the functionalities of our tools. And since we are constantly evolving them according to the needs of the market and our clients, we have the agility to transfer those product and market advances to our integrations. By opting for integrations based on our APIs, we achieve greater agility of integration and incorporation of sales channels to our portfolio, which exceeds 500 connectivities. Thanks to the interconnection of all of them with more than 1,300 hotels in 25 countries and 52 destinations, we manage more than 1.5 billion product search requests per month.
Cristina Torres. Corporate communication and media relations