Emotions is the all-inclusive resort brand of Hodelpa, the largest hotel company in the Dominican Republic, founded in the 1990s and which has grown by merging urban and holiday hotels. It currently operates in Puerto Plata, Juan Dolio, Ciudad Colonial, Santiago de los Caballeros and Punta Cana, with more than 1,600 rooms.
Emotions Juan Dolio, with a 10 km beach in the municipality of Guayacanes, and Emotions Puerto Plata, on the North Atlantic coast, are the two resorts that have decided to use Dingus to offer their All Inclusive offer to guests. Hodelpa’s commitment to the safety and well-being of customers and employees has been reinforced during the Covid-19 pandemic, with the implementation of an “exhaustive health protocol. The Safe Clean Stay programme has created policies and procedures beyond rigorous health and safety protocols”. All this to maintain the hotel’s premise: “unique hotels – excellent destinations”.
Trust in Bookincenter and PMSreservations
Our new clients have chosen Bookincenter, Dingus’ business platform, which is constantly evolving to become the most advanced on the market. It integrates in a single environment all the functionalities, managing the personalized sale we propose: a customer, a situation, an opportunity. BiC can be used not only as a Channel Manager, but also as a CRS so that each hotel, depending on its marketing strategy and channel mix, can manage and control all reservations from a single technological environment.
PMSreservations: downloads the reservations into the hotel’s own management system (PMS), provided that has integrated our API and is certified with Dingus for that purpose.
We are experts in connectivity
At Dingus we know that continuous improvement and efficiency are the key to improving the competitiveness of your hotel, and that is why we have developed a wide variety of connectivities and accompany you in your sales strategies. Our distribution map allows you to access markets and tour operators all over the world, with an average of four new sales channels per month. For this reason, we are the technology provider with which hotels in the Dominican Republic can access their main outbound markets: the United States, Canada, France, Russia, Argentina, Germany and Spain.
Cristina Torres. Corporate communication and media relations