1. Data Controller

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), Dingus informs users of the processing of their personal data.

Controller: Dingus (Trípode Partners Group, S.L.)
Privacy contact: rgpd@dingus.es

2. Data We Collect

Dingus may collect the following personal data through its digital channels and commercial relationships:

  • Identification data: name, surname, email address, telephone number.
  • Professional data: company, job title, industry.
  • Browsing data: IP address, browser type, pages visited, time spent on site.
  • Data arising from the contractual or commercial relationship with Dingus.

3. Purpose of Processing

Personal data collected will be processed for the following purposes:

  • Managing the commercial relationship and delivering contracted services.
  • Handling enquiries, requests, and complaints.
  • Sending commercial communications and updates about products and services, where the data subject has given consent.
  • Improving the user experience and carrying out statistical analysis of the use of digital services.

4. Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

  • Performance of a contract: where processing is necessary for the delivery of contracted services.
  • Legitimate interest: for the maintenance of the commercial relationship and the improvement of services.
  • Consent of the data subject: for the sending of commercial communications and the use of non-essential cookies.
  • Compliance with a legal obligation: where required by applicable legislation.

5. Data Retention

Personal data will be retained for the period strictly necessary for the purpose for which it was collected and, in any case, for the periods established by law. Once the purpose has been fulfilled, data will be securely deleted or anonymised.

6. Recipients of Data

Dingus will not transfer personal data to third parties, except in the following cases:

  • Where a legal obligation requires it.
  • To service providers acting as data processors, under contract and with the guarantees required by the GDPR.
  • To commercial partners where the data subject has given explicit consent.

No international transfers of data outside the European Economic Area will be made without the appropriate safeguards provided for in applicable legislation.

7. Rights of Data Subjects

Data subjects may exercise the following rights at any time:

  • Access: to know what personal data Dingus processes about them.
  • Rectification: to request the correction of inaccurate or incomplete data.
  • Erasure: to request the deletion of data when, among other reasons, it is no longer necessary for the purpose for which it was collected.
  • Objection: to object to the processing of their data in certain circumstances.
  • Restriction of processing: to request the restriction of processing in certain cases.
  • Portability: to receive their data in a structured, commonly used format.
  • Withdrawal of consent: at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise these rights, the data subject may contact: rgpd@dingus.es

Data subjects also have the right to lodge a complaint with the Spanish Data Protection Authority (www.aepd.es) if they consider that the processing of their data does not comply with applicable legislation.

8. Use of Cookies

Dingus uses its own and third-party cookies to improve the browsing experience and analyse the use of its digital services. Users may manage their cookie preferences through the settings panel available on the website. For further information, please refer to our Cookie Policy.

9. Security

Dingus has implemented the necessary technical and organisational measures to ensure the security of personal data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of the technology, the nature of the data, and the risks to which it is exposed.

10. Changes to This Policy

Dingus reserves the right to update this privacy policy to reflect legislative, case law, or business developments. Any amendments will be published on this page with the date of the update.