We are now ready for our customers to integrate with UpStay, “the leading upselling solution for hotels already used by more than 1,200 hoteliers worldwide, to automatically convert up to 20% of guests from standard to premium rooms prior to arrival”.

Our new partners are experts in “fully automating hotel efforts and generating additional sales”. UpStay explains that they use advanced data and machine learning technology to maximise hotel res

ults while reducing overhead costs in the front desk or reservations team to zero”.

The Israeli technology company operates in more than 30 countries with a solution translated into 17 languages, and is trusted by “several of Europe’s largest chains and some of the world’s best independent hotels”. UpStay says the company was founded “to enable hotels to take advantage of the wide variety of data points available and optimise the opportunity to sell additional products and services through the many touch points they have with their guests”.

Where do guests arrive at your hotel with UpStay?

They operate in the global market.

What are the hotel contracting destinations?

All destinations

What does the integration with Dingus® bring to UpStay?

“The possibility to offer UpStay to all Dingus® customers and generate increased ADR through upgrading and upselling in a 100% automated way

 

Connectivities are an essential and strategic part of Dingus®

We are dedicated to each of them in an intensive way, ensuring not only that they meet the needs and priorities of our customers, but also that they offer the maximum possible functionality and profitability. As a technological partner of the hotel establishment for commercial management – from availability distribution to reservation management – and taking into account all the technical evolution of the sector, we consider as connectivities from the services added to the web (such as chatbots and sales reinforcement messages), to sales management tools, reservations and collections, through sales and distribution channels.

We have our own integration protocols, something that allows us to adapt to the technical, commercial and operational needs of each sales channel, making the most of the functionalities of our tools. And since we are constantly evolving them according to the needs of the market and our clients, we have the agility to transfer those product and market advances to our integrations. By opting for integrations based on our APIs, we achieve greater agility of integration and incorporation of sales channels to our portfolio, which exceeds 500 connectivities. Thanks to the interconnection of all of them with more than 1,300 hotels in 28 countries and 51 destinations, we manage more than 2 billion product search requests per month.

And with the Dingus® DataHotel analytics platform…

It extracts value from the data generated by hotel bookings and searches. It allows the analysis and evaluation of data obtained from different sources to get a better perspective of sales results and future trends. This facilitates decision making based on real information and data.

 

Cristina Torres. Corporate communication and media relations

cristina.torres@hittgroup.es