his privacy policy applies to our commercial communications.
Please read it carefully. It contains important information regarding the processing of your personal data and the rights granted to you by the current legislation on the subject.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with any legislative or judicial changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
- Who is responsible for the processing of your data?
The data controller is Tripode Partner Group S.L., with C.I.F. B57828691, with address at Parc Bit, C/ Galileo Galilei, 2 edf. U, ground floor, unit 01, Palma de Mallorca, Spain.
You can contact Dingus’ Data Protection Officer at info@dingus.es
- What personal information do we obtain?
The data used to create commercial profiles are obtained from:
- From the forms you complete and the requests you make.
- From profiles and analytics obtained from users’ navigation on the website, whether registered or not. It may involve the use of browsing tracking technologies (more information in our cookie policy).
- From your participation in commercial campaigns, for example, contests or promotions.
- From the products or services acquired.
The categories of data we process typically include:
- Identification and contact data.
- Personal characteristic data, such as gender, date and country of birth, nationality, and language.
- Economic and transaction data.
- Data relating to the history of contact with us.
- Data regarding customer preferences and profiles and commercial tracking data.
- Consolidated data generated by users’ web browsing.
- For what purpose do we create profiles and for what purposes do we process this data?
The data we obtain from commercial profiles helps us to better understand our customers and users in order to improve their experience, through the analysis and enhancement of the quality of our services, as well as their personalization. We also use it to send you personalized commercial communications to the email addresses provided and to conduct statistics and improve the quality of our products and services.
- To whom can we disclose your data?
We will only disclose your data if required by law or with your prior consent.
- Legal basis for the processing
The creation of commercial profiles, the personalization of our services, and the sending of personalized offers and commercial communications are based on your consent, without the withdrawal of such consent affecting the provision of the contracted services.
The sending of non-personalized commercial communications, such as newsletters, and the conduction of statistics and quality surveys are based on our legitimate interest in the evaluation and promotion of our services.
- How long will we retain your data?
The profiles and data processed for commercial purposes remain active as long as the data subject does not withdraw their consent or request its deletion and, in any case, for the periods provided in the applicable legal provisions and for the time necessary to address any liabilities arising from the processing. The records evidencing your consent for the processing of your data for these purposes, such as signed forms and logs of electronically submitted forms, will be retained for the entire duration of the processing and the applicable limitation periods.
- What are your rights?
You have the right to obtain confirmation of whether we are processing your personal data and, if so, to access it. You may also request that your data be rectified if it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Under certain circumstances, you may request the restriction of the processing of your data. In such case, we will only process the affected data for the purpose of formulating, exercising, or defending claims, or for the protection of the rights of others.
Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In that case, we will cease processing the data, except for compelling legitimate reasons that override your interests, rights, and freedoms, or for the formulation, exercise, or defense of claims.
However, at any time you may withdraw your consent and object to the processing of your data for direct marketing purposes, including the creation of commercial profiles. In that case, we will cease processing your personal information for those purposes. The withdrawal of your consent will not affect the lawfulness of the processing based on your prior consent.
Likewise, under certain conditions, you may request the portability of your data so that it can be transferred to another data controller.
You also have the right to file a complaint with the Spanish Data Protection Agency or any other competent supervisory authority.
To exercise your rights, you must send us a request accompanied by a copy of your national identity document or another valid identification document, by postal mail or email, to the addresses indicated in the section “Who is responsible for the processing of your data?”
To withdraw your consent for receiving our commercial communications, simply send an email to: comercial@dingus.es
You can obtain more information about your rights and how to exercise them on the Spanish Data Protection Agency’s website at https://www.agpd.es.
