- With its headquarters in Dubai (United Arab Emirates), TBO Holidays is present in 52 countries and has more than 21,000 customers worldwide. In addition, more than 70,000 travel agencies in 105 countries use its platform to book global trips and learn about new products
The Dingus connectivity catalogue continues to grow, in order to bring all the sales possibilities closer to our customers. Especially now, when the international tourism and hotel industry is suffering the severe effects of the Covid-19 pandemic. In anticipation, and rightly so, as soon as this coranavirus was mentioned, the travel platform was already launching the campaign ‘Stronger Together with TBO‘. The company’s own co-founder, Gaurav Bhatnagar, supported this initiative to gather information and support for the tourism industry partners by stating that “we are experiencing a period of stress that may last a little longer than we would like. We suggest that industry partners focus on keeping their clients because this difficult phase will certainly pass and new opportunities will arise”.
Just one month ago, at a tour operator round table that addressed issues such as cancellations, decreased staff motivation and the need for travel insurance, among others, TBO Holiday’s strategy director, VK Balaji, recalled that when the disease first appeared, up until January they had grown “at an overall rate of over 60% per year. And we were doing very well in many new markets, our API business was recovering, and we were about to launch a third OTA. This is a short term pain that we are all going to have to suffer, but we will definitely make a profit in the long term if we prepare well and skillfully”. And with that mindset of self-improvement and commitment to the future, the B2B travel platform has been integrated with Dingus and is new connectivity for the hotels in our customer portfolio.
Connectivities are an essential and strategic part of Dingus
We are dedicated to each of them intensively, ensuring not only that they meet the needs and priorities of our customers, but also that they offer the maximum possible functionality and profitability. As a technological partner of the hotel establishment for commercial management – from availability distribution to reservation management – and taking into account all the technical evolution of the sector, we consider as connectivities from the services added to the web (such as chatbots and sales reinforcement messages), to sales management tools, reservations and collections, through sales and distribution channels.
We have our own integration protocols, which allows us to adapt to the technical, commercial and operational needs of each sales channel, making the most of the functionalities of our tools. And since we are constantly evolving them according to the needs of the market and our clients, we have the agility to transfer these product and market advances to our integrations. By betting on integrations based on our APIs, we achieve greater integration agility and the incorporation of sales channels to our portfolio.