• After connectivity with other Canadian operators, Dingus has integrated Transat – one of the four main sales channels in Canada – into its catalogue, thus consolidating its channel offer in this market of special importance for Caribbean hotels

The possibilities for our customers in the Caribbean to connect with the Canadian market continue to expand, thanks to the integration of Transat. Headquartered in Montreal and employing 5,000 people, the company is a leader in international integrated tourism, specializing in vacation travel.

Our new sales channel in the Dingus integration list, offers vacation packages, hotel stays and air travel under the Transat and Air Transat brands to nearly 60 destinations in more than 25 countries in the Americas and Europe. In addition to its possibilities to bring the Canadian market closer to all the hotels we work with (after the American one, it is the most interested in the Caribbean countries), the company accredits a firm commitment to the development of sustainable tourism. This is reflected in its many corporate responsibility initiatives over the past decade, and for which it has been accredited with Travelife certification since 2018.

Without giving up on travelling safely in the time of Covid-19

Transat’s Director of Operations, Annick Guérard, recently stated that “although the entire tourism industry has been affected by the Covid-19 pandemic, the desire to go abroad for a change of scenery and to make new discoveries is still very much alive. For that reason, he has just presented a new improved offer that, starting next November, “will operate flights to more than 40 destinations in the Caribbean, Mexico, Central and South America, the United States, Europe and Canada in addition to offering a selection of packages for the South and the European continent with more than 320 hotels.

Our new partners say that to help travelers plan their escapes with peace of mind, “Transat offers even more flexible options for booking, modifying or cancelling a trip, as well as ensuring a safe experience with its Traveller Care programme”, applicable at check-in, during boarding, on board and at destination. A practical guide for travelers has also been created, containing all the information they need.

Connectivities are an essential and strategic part of Dingus

We are dedicated to each of them intensively, ensuring not only that they meet the needs and priorities of our customers, but also that they offer the maximum possible functionality and profitability. As a technological partner of the hotel establishment for commercial management – from availability distribution to reservation management – and taking into account all the technical evolution of the sector, we consider as connectivities from the services added to the web (such as chatbots and sales reinforcement messages), to sales management tools, reservations and collections, through sales and distribution channels.

We have our own integration protocols, which allows us to adapt to the technical, commercial and operational needs of each sales channel, making the most of the functionalities of our tools. And since we are constantly evolving them according to the needs of the market and our clients, we have the agility to transfer these product and market advances to our integrations. By betting on integrations based on our APIs, we achieve greater integration agility and the incorporation of sales channels to our portfolio.